STORE POLICIES

Shipping & Returns

COVID-19 Update: Temporarily we are not accepting returns or exchanges. We have adopted new hygiene measures to protect you and your loved ones. We are here to help you before your checkout and we do our best to provide you the healthiest experience. If you’re going to purchase an orthopedic brace or support, we suggest to consult with your doctor for any compression level related questions.

 

WE'RE CURRENTLY OFFERING FREE ECONOMY SHIPPING IN ALL U.S. DOMESTIC ORDERS.


Return & Exchange Policy

How much is shipping and how long it takes?

$8.30, 1-3 business days delivery time.

 

Can I track my item?

Yes, as soon as we ship your products you will receive an email with your tracking number. Usually, the handling process takes about 1-2 days max. Here you can verify your shipping status.

 

I haven't  receive my order, What do I do?

If your shipping status shows as delivered but you haven’t received your products please contact us via email info@jaiyou.com.